FAQ
Music Hall
Shows/Tickets/Seating
Our venue will continue to ensure we are meeting or exceeding the latest guidelines from local government and public health officials as regulations continue to evolve. Please be sure to check the specific event page for the latest entry requirement details ahead of arriving to the venue for your show. Ticket purchasers will also receive direct emails with important information leading up to the show. Please note that requirements and venue protocols (such as masking, testing and vaccination) are subject to change, so be sure to check back closer to your event date for the latest information.
The following bag policy is in place:
Bags up to 12" x 6" x 12" are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
For questions about the status of an event, please see our event calendar or visit www.livenation.com/eventstatus for more information.
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at House of Blues will be open on-day-of-show only.
If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at House of Blues!
Please call the Box Office for all special needs accommodations at 702-632-7600.
The event calendar is available online by clicking here.
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets.
HOB has some of the best ways to view a show in the city! We’ve got you covered! For VIP ticket or upgraded seating inquiries, click here.
Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
The Music Hall is General Admission Standing Room Only. We are built for dancing and rocking out! That means there is no seat to go along with your ticket despite those pesky little numbers that may be printed on it
For those of you looking to upgrade your experience, we do have some VIP Seating options including mezzanine seating and VIP table seating. For more information regarding these VIP areas, please contact us
Have you heard of PASS THE LINE? For most shows, you can make a purchase of $30 or more per person in the House of Blues Restaurant & Bar or at the Gear Shop on the day of show. This pass will give you priority entrance into the show before the general public. You can either purchase PTL in advance or just come on in before the show and grab a meal or souvenir and your receipt will be your pass!
To make reservations at House of Blues Restaurant & Bar, click here or by calling us at 702-632-7607.
No, there is no re-entry. But why would you want to leave? The show will be great!!
Will call tickets can be picked up on day of show at the Box Office starting at noon. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 702-632-7600.
Yes, it’s 2017! Make sure you have a full charge when you leave the house!!
Yes, there is a minimal service fee per ticket. (lower than online!)
Tickets for cancelled shows can be refunded at the point of purchase. If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in 3-5 business days.
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
This list of prohibited items is subject to change at the discretion of venue management. Please click here for more details.
Smoking of any kind is not permitted in the venue. This also includes vape cigarettes. There is a designated area outside for smoking.
Of course!! We have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows.
Well, House of Blues Restaurant & Bar of course!!! Our Restaurant & Bar also features live music on selected nights! It’s a great way to pre-game before the show!
To make reservations or to view the menu, click here or by calling 702-632-7607.
For most shows, by spending $20 in the restaurant, you can receive a Pass the Line voucher that will give you priority entrance into the show before the general public. Way better than standing in line!
For a more upscale selection, join us in Foundation Room for dinner and drinks. To make reservations or to view the menu, click here or by calling us at 702-632-7601.
Restaurant & Bar
Sunday-Thursday 7:00am-11:00pm
Friday-Saturday 7:00am-12:00am
Happy Hour is 2:00pm-5:00pm daily.
Join us for daily features, drink specials, & food specials! To make reservations or to view the menu, click here or by calling us at 702-632-7607.
Foundation Room
With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore,member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:
• Advanced ticketing notification and purchase privileges
• Premium
seating for favorite concerts
• Personalized Concierge to customize your HOB experience
• Pre
-
show performances and artist meet
-
n
-
greets
• After
-
hours party perks and member
-
only events in Foundation Room
•
Elite status savings on dining, drinks and bottle service throughout the venue
For more information on how to become a member click here
!
Located on the 63rd floor inside Mandalay Bay Hotel & Casino. The entrance is located at the elevator lobby by the hotel registration.
General Venue
3950 South Las Vegas Blvd, Las Vegas, NV 89119 Located inside Mandalay Bay Hotel & Casino.
Parking is available through the Mandalay Bay Hotel & Casino for a nominal fee. Unfortunately, there is no validation available.
Yes, you can absolutely make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner. For more information, please call us at 702-632-7600 or click here.
If you had so much fun that you lost something during your time with us, please click here to inquire about your lost item.
We have TWO!!! One located in the restaurant and one located in Music Hall.
Just ask us here and we’ll get back to you right away!